This is a draft under review. It will become final, with an effective date, after expert review.
These Terms apply to Beyond, a service provided by Weplin.
Article 1 (Purpose and service)
These Terms set the conditions for using Beyond (the “Service”), an online pet memorial service provided by Weplin (the “Company”).
The Service lets a user who has adopted a space (a “Guardian”) leave photos, tributes, letters and flowers and visit the memorial space in 3D or 2D.
Article 2 (Effect and changes)
These Terms take effect when posted in the Service. The Company may change them within the limits of the law.
Changes are announced in the Service 7 days before they take effect. Changes unfavorable to users are announced, with their reasons, 30 days before in the Service and by registered email.
If you do not agree to an unfavorable change, you may cancel before it takes effect and receive a daily pro-rated refund of the remaining period. The Company does not treat silence as agreement.
Article 3 (Accounts)
You can browse the first screen without signing in; a temporary account that identifies the device is created automatically. Adopting a space, paying, and leaving letters or flowers require Kakao or Google sign-in.
Children under 14 may not register. You are responsible for your account and may not use anyone else’s.
If a minor aged 14 or over pays without the consent of a legal representative, the minor or the representative may rescind the contract.
Article 4 (Adoption and fees)
Spaces are adopted one at a time, at ₩1,800 a month or ₩18,000 a year per space (VAT included). There is no free trial.
A space opens only after the first payment succeeds. If it fails, no space is created and nothing is charged.
A subscribed space can display up to 50 photos.
Article 5 (Automatic payment)
If you agree to automatic payment on the checkout screen, your registered card is charged each period on the same date as the first payment, or on the last day of a month that lacks that date. One card per account is shared by all spaces.
The Company emails the amount, payment date and how to cancel 3 days before a monthly payment and 7 days before a yearly payment.
If a price is to increase, the Company gives the date and the old and new prices and the payment method at least 30 days ahead and obtains your express consent. If you do not agree, the subscription ends after the period already paid for at the existing price.
After the first payment the Company sends a confirmation email stating the amount, next payment date, how to withdraw and cancel, refund conditions and the address of these Terms.
Article 6 (Declined payments)
If the card issuer declines a payment or no card is registered, the Company notifies you by registered email and retries once a day for 7 days. During this period you can keep using the space and change the card.
If no payment succeeds within 7 days, the subscription for that space ends and the space is kept for 1 year under Article 9. The declined card is then removed for security and you are told so. Other spaces that used the card are handled under this Article on their own payment dates.
If the first payment is declined, no space is created and the declined card is removed.
A payment processor’s system error is not a decline; the Company confirms the payment status and then retries.
Article 7 (Cancellation)
You can cancel per space at any time in subscription management. You can use the space until the end of the period already paid for and will not be charged after that. You can undo the cancellation before expiry.
Article 8 (Withdrawal and refunds)
If you have not left any photo, text, letter or flower within 7 days after payment, you can request a full refund at contact@weplin.kr. The name, dates and tribute entered when adopting do not count as use.
The space opens and the Service begins as soon as you pay. Once you start using it by leaving a photo, text, letter or flower, withdrawal is restricted under Article 17(2)5 of the Act on Consumer Protection in Electronic Commerce. The Company states this and provides information about the Service before payment.
If you cancel after starting to use the space or more than 7 days after payment, the remaining period is not refunded and you can use the space until the end of the period paid for.
If you cancel because the Company could not provide the Service for reasons attributable to it, such as an outage, the remaining period is refunded pro rata by day without deduction.
A refund ends access for that period and stops further payments. Refunds are made to the original payment method within 3 business days after the request is confirmed. These Terms do not reduce any refund right granted by law.
Article 9 (Spaces after payment ends)
When a subscription ends through a decline, cancellation or refund, the space is kept for 1 year. You can still view it and leave letters and flowers and sharing links and invited people’s access continue, but only 3 photos are displayed and you cannot add photos if it has 3 or more.
Paying again within 1 year restores it. After 1 year the space and its data are deleted; the Company emails you 30 days and 7 days before, and these emails include the address of the screen where you can download your data before deletion (Article 11). You can change the email address in settings.
Article 10 (Notice of creative content)
Text shown by the Service, such as greetings from the stars in a space, is creative content that displays pre-written sentences with the name the Guardian entered. It is not the actual words or intent of the pet and is not generated by artificial intelligence.
Article 11 (Your content)
You keep the rights to the photos and text you upload. The Company stores, resizes and shows them to authorized people only as needed to provide the Service. Photos are reduced for display and originals are not kept.
Upload only content that does not infringe anyone’s rights. You must have the consent of any identifiable person in a photo or text; if an objection is received, the Company may hide that content.
A Guardian may invite others through a link. Anyone with the link can see the name, door, cover photo, tribute and today’s flower count without signing in, and people who sign in become members. The Guardian decides whom to send the link to. Revoking or reissuing a link takes effect immediately, and the Guardian can remove existing members.
Regardless of subscription, a Guardian can download data as a ZIP file under “Download my data” in settings. The file contains the display photos of spaces where you are the Guardian, your profile, letters (including those members wrote visible only to the Guardian) and flower records. Photos are the reduced copies stored in the Service, not originals. Hidden or deleted text and photos, letters and flowers from people you blocked, and hidden flower messages are excluded, and other members’ email addresses and account identifiers, order numbers and amounts are not included.
Each account can request a download once a day (by Korean time; a failed request also counts). The download address is valid for 1 hour, and the file is deleted 7 days after it is created. If the data exceeds 2GB, it is split by space into several files. Suspended accounts can also download.
Article 12 (Prohibited conduct)
Unlawful content, content that infringes others’ rights or privacy, hate, defamation, obscenity and advertising are prohibited.
Using another person’s account or payment method, disrupting the Service, scraping without permission and bypassing security are prohibited.
Article 13 (Reports, blocking and suspension)
You can report spaces, displayed photos, letters, flower messages and members, and on the screen opened through a sharing link you can report without signing in. Reports are accepted up to 20 a day per account and, without sign-in, up to 5 a day per IP address and link. Letters, flower messages and photos you report are hidden from you right away.
You can block other users and unblock them in settings. The blocked person is not notified. Letters and flowers from someone you blocked are not shown to you, and the blocked person cannot see your spaces, cannot leave letters or flowers there and is removed as a member. Unblocking does not restore membership.
The Company may check display names, space names, tributes, letters and flower messages against a list of banned words and refuse to register them. If prohibited conduct is confirmed, the Company may hide or delete the content, and hidden content is not shown to its author or the Guardian either.
Depending on severity, the Company may suspend the account for up to 365 days at a time. The Company emails the reason, duration and how to object and then suspends the account immediately, and shows the suspension in the Service while it lasts. In urgent cases it first restricts use or hides the content and notifies within 24 hours. A suspension ends automatically when its period ends.
A suspended account can still read, delete and download its own data, cancel subscriptions, report and block. It cannot write, upload or leave flowers. For spaces of a suspended Guardian, viewing through sharing links and new members joining are paused, and existing members can still view them.
You may object at contact@weplin.kr within 7 days of receiving the notice and the Company will respond within 7 days. No payments are taken during suspension. If the objection is accepted, subscriptions that existed before the suspension began have their service period extended, and their next payment date postponed, by the length of the suspension.
Article 14 (Planned features)
The following features are not yet provided. This Article applies once each starts, and detailed rules will be added to these Terms and announced beforehand.
Public spaces: a Guardian chooses for each space whether to make it public, and spaces are private by default. The scope of disclosure is explained and confirmed before publishing, and a space is not made public if its name or tribute contains banned words. Signed-in users can see a public space’s name, door, tribute and today’s flower count and place flowers, but cannot leave messages. Photos, letters, the name the pet called you and other people’s flower messages are not shown. The memorial hall’s list of public spaces (name, door, species and today’s flower count) can be retrieved without signing in.
The Guardian can turn publishing off at any time in space settings. The public space then closes immediately and leaves the memorial hall list within 5 minutes. Switching to fully private turns off sharing links, and existing members must be invited again. The Company may unpublish a space following a report or operational judgment, and spaces of a suspended Guardian are removed from the hall list and public view during the suspension.
Live memorial hall: people in the hall together see each other’s preset avatar, display name and position in the space; photos are not used. There is no free chat or voice, only 6 emotes (greet, wave, heart, tears, flower, sit). Excessive sending is ignored or disconnected, and a new connection from the same account closes the previous one. Suspended accounts cannot enter and are disconnected if connected. You can report or block an avatar, and blocking hides that person’s avatar and emotes from your screen. During a server outage or shutdown of the feature, you can explore on your own.
Special paid flowers: digital products that place a flower of a different shape from the free chrysanthemum (₩1,800, ₩3,600 or ₩9,000, VAT included). Each is paid once with the registered card, is not an automatic payment and can be bought repeatedly. They are displayed for the same 24 hours as free flowers, and buying them does not change other features, the number of free flowers or the display period. Flowers stay displayed even if the Guardian hides their message.
Before payment the Company shows a preview of the flower, product information and the restriction on withdrawal. Once payment is confirmed and the flower is placed, delivery has begun and withdrawal is restricted under Article 17(2)5 of the Act on Consumer Protection in Electronic Commerce. If the flower cannot be placed when payment is confirmed because the space was deleted or permission to leave flowers was lost, the payment is cancelled in full automatically. If a flower is not displayed for reasons attributable to the Company, it is refunded and removed from display. The full refund within 7 days after payment in Article 8 applies only to subscriptions, and refunds are processed within the period in Article 8.
Paid decorations: doors and props (₩1,800 each) and themes and effects (₩3,600 each), bought with a single payment on the registered card (VAT included, not an automatic payment). Decorations belong to your account, can be used in all your spaces and remain regardless of cancellation or expiry of subscriptions. Each space can have 1 door, 1 theme, 1 effect and up to 4 props. Without buying any, the basic space and all other features work the same.
Decorations are previewed before payment. If you have not applied one to any space within 7 days after payment, you can request a full refund at contact@weplin.kr; once applied, delivery has begun and withdrawal is restricted under Article 17(2)5 of the same Act. Refunds are made for reasons attributable to the Company or defects in the product. A refund releases ownership and spaces using that decoration return to the default. Deleting your account also removes the decorations you bought.
Memory letters: creative text chosen by rules from pre-written sentences reviewed by people. They are not the actual words or intent of the pet and are not generated by artificial intelligence. They are off by default, sent only to spaces where the Guardian turns them on, and provided regardless of subscription. You can set frequency, time, tone and notifications and stop receiving them at any time. They stop automatically after 90 days without using the Service. Letters are kept in an inbox, and browser notifications are not guaranteed to arrive.
Comfort letters: a feature for sending short anonymous words of comfort to another user. You can write one a day, up to 500 characters, and cannot choose the recipient. The operator reviews each letter before delivery and may reject it without giving a reason. Letters that cannot be delivered within 7 days are not delivered. Recipients cannot reply in writing. The Company may block a user from writing comfort letters following reports or operational judgment.
Article 15 (Service changes and termination)
The Company may add or improve features. A change that reduces or removes a core paid feature (viewing the space, displaying 50 photos, letters and flowers) is announced 30 days ahead, and users who do not agree may cancel and receive a daily pro-rated refund of the remaining period.
The Service as a whole, some features or writing may be suspended temporarily when unavoidable, such as for maintenance, outages, natural disasters or an abnormal surge in usage.
If the Service ends, the Company gives 6 months’ notice and refunds any paid period remaining.
Article 16 (Deleting accounts and spaces)
You can delete your account in settings and a space in its settings at any time. Deleted data cannot be recovered, so download it first if needed (Article 11). Deleting an account immediately deletes its download files and cancels its subscriptions, and the remaining period is not refunded unless Article 8 provides for a refund.
An account that can no longer sign in because the Kakao account was closed is kept for 30 days with automatic payment stopped. It can be recovered after verifying ownership and is deleted after that.
If a Guardian has died or can no longer use the account, a person who proves they are family may ask at contact@weplin.kr and the Company will cancel the subscription or delete the space.
Article 17 (Liability)
The Company is liable under applicable law for damage caused intentionally or negligently. If data you uploaded is lost through the Company’s intent or negligence, it will try to restore it and, if that is impossible, compensate you under applicable law.
The Company is not liable where it is without intent or negligence, such as natural disasters, causes attributable to the user or unlawful acts of third parties. Statutory consumer rights are not limited by this Article.
Article 18 (Dispute resolution)
Please first contact contact@weplin.kr and the Company will negotiate in good faith. You may apply for public mediation such as the Consumer Dispute Settlement Commission. Jurisdiction follows the Civil Procedure Act and the laws of the Republic of Korea apply.
Article 19 (Seller information)
Business name: Weplin / Representative: Kim Sangwoo
Business registration number: 769-45-01448 / Mail-order business report number: 2026-Chungnam-Asan-0532
Address: 51 Mosan-ro, Baebang-eup, Asan-si, Chungcheongnam-do, Republic of Korea
Phone: 010-8695-1186 / Email: contact@weplin.kr
Hosting provider: Google LLC (Firebase Hosting)
Verify business information: https://www.ftc.go.kr/bizCommPop.do?wrkr_no=7694501448